Hosting Services Analyst
Learn proprietary software applications (DocuMatrix and eDataMatrix), 3rd party eDiscovery applications (Clearwell, Relativity), electronic discovery and data recovery processes. Learn and understand industry standard and custom deliverable specifications. Manipulate and load data from 3rd party vendors into Epiq database platforms. Understand load file structures and work closely with team members to troubleshoot data issues. Research tools and/or techniques to solve complex problems. Provide feedback to management about potential software improvements and assist with user acceptance testing prior to new software releases.