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Collaborative Services Product Manager

Location: Washington, DC
Job # 1846031
Date Posted: 01-26-2013

The collaborative services product manager is directly responsible for leading the University’s efforts in the Collaborative space – including, but not limited to social media, email, calendar and file sharing services. The successful candidate will have a broad knowledge of cloud based collaborative service offerings and in depth knowledge of requirements development. Additionally, they will be able to directly engage internal and external communities to gather information and build compelling business cases for new and exciting offerings.

The product manager works directly with technical staff to translate user requirements into service descriptions. They are also responsible for identifying test scenarios and carrying through those tests (with other team members) when service-impacting changes are made to the product offering. The product manager engages technical writers and training staff to ensure that documentation and instruction are available in a variety of formats to assist university faculty, staff, and students in adapting to changes.

Responsibilities of this position include:
Working with technical staff to set the direction for implementing product technologies

Testing new products and product upgrades prior to deployment

Working with vendors to obtain support and monitor product release maps

Assessing the university’s technology needs and developing products to meet those needs

Promoting the use of technology at Georgetown

Developing training and documentation for technical staff and the campus in general

Working with department business services to develop funding models for products

Minimum Requirements and Technical Qualifications or Specialized Certification:

3+ years work experience in enterprise product development and executive communication or Masters Degree in related area

Demonstrated ability to develop technical product roadmaps

Product management

Demonstrated initiative researching and developing innovations in technology product space

Business case development, cost analysis

Multi-functional team leadership

Executive level communication and business case presentation skills

Project management

Advanced critical thinking and enthusiasm around the Collaborative space

In addition to the challenge, what's in it for you?

Competitive Base Salary

403(b) plan with excellent employer match

Tuition assistance plan for employees and children

Outstanding professional development opportunities

Excellent dental and healthcare plans for employees and their families   

Jaineen Brown
Crossroads Employment Services, LLC
Director of Recruiting

Please contact me with any questions, email is best!


(202) 642-9652

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