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Support Technician Level 2

Location: Washington, DC
Job # 342123
Date Posted: 12-27-2010
Complete Description:  
Provides customer or technical support by collecting trouble tickets, analyzing issues, carrying out solutions, escalating issues, and tracking to completion. Experienced with supporting IT desktop infrastructure (Dell, Windows XP) and minor server related issues. Responsible for collecting Desktop inventory, decomissioning unused asserts, setting up, configuring, imaging and deploying PCs, laptops, printers and other desktop IT assets, performing data transfers, recovery and setup, assisting end users, managing user accounts and Active Directly integration
Jaineen Brown
Crossroads Employment Services, LLC
Director of Recruiting

Please contact me with any questions, email is best!

Email:
jaineen@crossroadsemployment.com

Phone:
(w) 301-442-9652

 
 
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